---
title: "Help & Support"
url: "https://standrewsschool.org.uk/key-information/helplines"
school: "St Andrew's School Aylmerton"
---

# Help &amp; Support

**NORFOLK SENDIASS**

We are a statutory service providing free and impartial information, advice and support about special educational needs &amp; disabilities (SEND) for children, young people, parents and carers.

**[https://www.norfolksendiass.org.uk/  ](https://www.norfolksendiass.org.uk/%C2%A0)**

**UK SAFER INTERNET CENTRE**

Tips, advice, guides and resources to help keep your child safe online

[Parents and Carers - UK Safer Internet Centre](https://saferinternet.org.uk/guide-and-resource/parents-and-carers) (Hold Ctrl and click on link)

**SAFETY NET**

Produced in collaboration with Home Office PREVENT and the West Midlands Police Crime Commissioner, Safety Net is a unique educational resource and training programme designed to provide the tools and confidence to engage children and their parents, in a concerted effort to encourage safe online practice in the home.    <https://safetynet.skipseducational.org/parent-guides/>

**NSPCC  ADULT LINE** <https://www.nspcc.org.uk/keeping-children-safe/reporting-abuse/dedicated-helplines/>  **[0808 800 5000](tel:08088005000)**

**KOOTH** - Your online mental wellbeing community <https://www.kooth.com/>

**LUCY FAITHFULL FOUNDATION** - Working to protect children from sexual abuse <https://www.lucyfaithfull.org.uk/>

**CHILDLINE  IF UNDER 18** <https://www.childline.org.uk/>  **[0800 1111](tel:08001111)**

**LEEWAY** - Domestic Abuse Helpline  <https://www.leewaysupport.org/>

**NORFOLK COMMUNITY LAW SERVICE** - <https://www.ncls.co.uk/>

 Providing:

- **[Free Legal Advice](https://www.ncls.co.uk/free-legal-advice-service/)** 15 minutes free initial telephone advice with a solicitor on Employment, Family or General (civil) law matters.
- **[Debt Advice](https://www.ncls.co.uk/debt-advice/)** for vulnerable people and those with complex needs
- **[Welfare Benefits Advice](https://www.ncls.co.uk/welfare-benefits-advice-advocay/)** and representation at Tribunal
- **[Legal Advice for Victims of Domestic Abuse](https://www.ncls.co.uk/domestic-abuse-advice/)**
- **[Immigration Advice](https://www.ncls.co.uk/migrant-worker-advice/)** on residence in the UK and help with Home Office applications. We can also offer help with challenging Welfare Benefits Habitual Residence decisions.

**JUST ONE NORFOLK** - Health Advice and Support for Children <https://www.justonenorfolk.nhs.uk/>

**YOUNG MINDS** - Whether you want to understand more about how you're feeling and find ways to feel better, or you want to support someone who's struggling, we can help. <https://www.youngminds.org.uk/>

**CHILDNET** - Helping to make the internet a great and safe place for children and young people.

<https://www.childnet.com/>

**MAP** - Aged 11-25? Whoever you are, whatever you need, we are here for you. Offering a range of support including 1:1 sessions and Drop Ins. They take self-referral from young person.       <https://www.map.uk.net/>

**ANNA FREUD -** We  listen to and learn from children and young people, work with them to build better solutions, and amplify their voices to aid better understanding of mental health conditions.  - useful resources and also run a text support service for when a young person is experiencing crisis.

<https://www.annafreud.org/on-my-mind/>

**CHARLIE WALLER TRUST -** We want to improve young people’s understanding of their mental health and wellbeing and to equip them with the knowledge, skills and confidence to look out for themselves, their friends and those around them. – lots of work around self harm

[www.charliewaller.org](http://www.charliewaller.org)

**STEM4 -** Supporting teenage mental health. Stem4's award-winning *apps* are available to download.  Stem4 free apps for teenagers to use on aspects such as anxiety, preventing self harm, etc

[www.stem4.org.uk](http://www.stem4.org.uk)

**QWELL** - Free digital mental wellbeing support for adults across the UK.  Qwell  adult mental health support for parents or older young adults.

[www.qwell.io](http://www.qwell.io)

**FOR SUPPORT WITH FINANCIAL HARDSHIP**

<https://www.norfolk.gov.uk/care-support-and-health/support-for-living-independently/money-and-benefits/norfolk-assistance-scheme> - to support families experiencing financial hardship.

<https://www.norfolk.gov.uk/what-we-do-and-how-we-work/campaigns/help-with-living-costs/food-support/struggling-to-afford-food> - help with accessing food for all experiencing hardship.

Useful tips on aspects of parenting and support from Action for Children.

<https://parents.actionforchildren.org.uk/?_ga=2.198351471.1513865623.1686735597-740549383.1670253756>

For all aspects of help, information, and support for families. Telephone number for support or to report safeguarding concerns is 0344 800 8020

[www.norfolk.gov.uk/children-and-families](http://www.norfolk.gov.uk/children-and-families)

Ideas for places to visit and things to do as a family in Norfolk

<https://www.norfolk.gov.uk/out-and-about-in-norfolk/activities-for-children-and-young-people>

#

### Important Information

- [Policies](https://standrewsschool.org.uk/key-information/policies)
- [OFSTED Report](https://standrewsschool.org.uk/key-information/ofsted-report)
- [Previous Exam Reports](https://standrewsschool.org.uk/key-information/previous-exam-results)
- [Pupil Premium](https://standrewsschool.org.uk/key-information/pupil-premium)
- [School Performance Tables](https://standrewsschool.org.uk/key-information/school-performance-tables)
- [Help &amp; Support](https://standrewsschool.org.uk/key-information/helplines)
- [Visitor Parking](https://standrewsschool.org.uk/about-us/visitor-parking)
- [Job Vacancies](https://standrewsschool.org.uk/about-us/job-vacancy)

##### Location

 Aylmerton Hall,
Holt Road,
Aylmerton,
Cromer
Norfolk
NR11 8QA

##### Contact Us

 01263837927
 <office@standrewsschool.co.uk>

- [Curriculum](https://standrewsschool.org.uk/our-curriculum/curriculum)
- [Term Dates](https://standrewsschool.org.uk/about-us/term-dates)
- [SEN Report](https://standrewsschool.org.uk/send/sen-report)
- [Helplines](https://standrewsschool.org.uk/key-information/helplines)
- [Job Vacancies](https://standrewsschool.org.uk/about-us/job-vacancy)

 © Copyright 2021–2026 St Andrew's School Aylmerton

 School &amp; Trust Websites by [ ![Schudio logo](https://standrewsschool.org.uk/img/logo/light.png) ](https://www.schudio.com/)
